Privacy Policy

At Nano Express, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and courier services.

1. Information We Collect

When you use our services, we may collect information such as:

Name, phone number, and email address
Pickup and delivery addresses
Parcel and shipment information
Payment and transaction details
Information you provide when contacting our support team
Website usage and technical information, such as IP address and browser type

2. How We Use Your Information

We use your information to:

Process and deliver your parcels
Arrange pickup and delivery services
Contact you regarding your shipments
Provide customer support
Process payments and related transactions
Improve our services and website
Prevent fraud, misuse, and unauthorized activities
Comply with applicable laws and regulations

3. Sharing of Information

Nano Express does not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers, delivery personnel, payment providers, technology partners, or government authorities when required to provide our services or comply with legal obligations.

4. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss. However, no online system can be guaranteed to be completely secure.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and provide a better user experience. You can manage or disable cookies through your browser settings.

6. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent fraud, or comply with applicable legal requirements.

7. Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information. You may also contact us if you have concerns about how your information is being used.

8. Third-Party Services

Our website may contain links to third-party websites or services. Nano Express is not responsible for the privacy practices or content of those third-party services. We recommend reviewing their privacy policies before providing personal information.

9. Children's Privacy

Our services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices. Any updates will be published on this page with the revised effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact Nano Express through the contact information provided on our website.

Nano Express — Fast, Reliable, and Secure Delivery.